Learners who request to drop a course before the start of the first session for the face to face courses are eligible for a full refund (Cash/Credit on student’s account). During the add and drop period, learners are not eligible for any refunds (Cash back) but only eligible to credit the money in their accounts.
After the beginning of the term, if the School of Continuing Education (SCE) has changed any of the course preconditions under which learners had registered, learners are eligible for either crediting the fees to their account for one year or receiving a 100 percent tuition fees refund.
These preconditions (not including cases of force majeure) include changes in course days, hours or venue, or canceling any course section.
During the announced add/change course schedule period, a learner is eligible for either a 100 percent fee refund or crediting the fees to her/his account for one year in the following cases:
● S/he received a final grade of “F,” “S,” or “IF” in a course and expresses her/his wishes not to repeat it after having registered for the next course during the early registration period.
● S/he failed to change the “I” grade before the end of the add / change course schedule period and registered for the next cour
Admission/placement test fees are fully refunded for applicants who withdraw one working day prior to a scheduled exam set date. On the other hand, if SCE has changed any of the course preconditions under which the applicant had attended the exam, the applicant has the following options:
1. To cancel the exam result and receive a full refund. .
2. To benefit from the exam result within 6 months and receive the difference between the same-day exam fees and the scheduled exam fees (if applicable).
For customized/tailor-made programs, the tuition fees are refunded according to the signed agreement/document.
Learners who face problems due to situations beyond their control have the right to submit a petition (cf B11) requesting an exception to the respective departments; learners are required to submit full documentation to support their petitions. These petitions require the approvals of the department director and the Associate Dean for Enrollment & Instructional Affairs.
Exceptions are handled on a case-by-case basis.
Learners who pay by bank transfer or bank deposit, will have the refund paid in their Bank Accounts. Online, or credit/debit cards will have the refund paid in the same credit/debit cards.
In all cases, SCE is not responsible for any bank fees incurred.