Terms and Conditions
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Egypt.
Egypt is our country of domicile.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
We accept payments online using Visa and MasterCard credit/debit card in EGP or USD.
Privacy Policy
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted
Refund/Return & Cancellation Policy
IPSO confirms transportation, accommodation, meals, entrance tickets,
activities, and other arrangements with external service providers based
on the number of registered participants. For this reason, refund
eligibility depends on the timing and circumstances of the cancellation.
Cancellations Before the Deadline
Cancellation requests submitted before the published registration
and payment deadline may be considered for a refund. Any
non-refundable costs already paid or committed to the service provider
will be deducted from the refunded amount.
Cancellations After the Deadline
Trip payments are non-refundable after the published registration and
payment deadline, as IPSO will have confirmed arrangements and
financial commitments with the service provider.
No-Shows and Missed Departures
Refunds will not be issued in cases of no-shows, late arrival, missed
departure, or failure to participate in any part of the trip.
Transferring a Registration
Trip registrations may not be transferred to another student without
prior written approval from IPSO. Any approved replacement must meet
the trip's eligibility requirements and complete all required
documentation before participant information is finalized.
Trip Cancellation by IPSO
If IPSO cancels a trip, registered participants will receive a refund
of the amount paid to IPSO. IPSO is not responsible for personal
expenses or separate arrangements made by participants.
Changes to the Itinerary
IPSO reserves the right to modify the itinerary due to weather
conditions, safety concerns, site closures, operational requirements,
or circumstances beyond its control. Changes to the itinerary do not
automatically qualify participants for a refund.
Important: All refund and cancellation requests must be
submitted to IPSO in writing. The date and time the written request is
received will determine whether it was submitted before or after the
applicable deadline.
By registering and submitting payment, participants confirm that they
have read, understood, and accepted the IPSO Cultural Trips Refund and
Cancellation Policy.
Refunds will be done only through the Original Mode of Payment.